Politicians should be Public Servants first and foremost.
Matt Holliday has served as our Chester County Prothonotary since he was sworn in on January 3rd, 2016. During the last three and a half years he has implemented numerous changes to make the office more user-friendly and modernized.
The Prothonotary serves as the chief clerk of the civil and family courts for the County, and also provides other services such as U.S. Passports to the public. Since his election, Holliday has implemented an e-filing process for court documents, acceptance of credit cards as a form of payment in the office, he’s begun the digitizing of all the old microfilm, and he has setup a process for the staff to scan in old cases into the system so that files from the 1980s and 90s can be searchable on a database and the images are available to the public.
In an attempt to deliver on his campaign promises to be more efficient and fiscally conservative his office also closed 1,857 inactive cases that were left open by the previous administration. The county was wasting time and money (in postage) alerting the parties in cases that had not had any activity in nearly a decade.
Under Matt’s leadership, the office has improved their county website to give better instructions regarding passport applications. Additionally, more staff members were trained to provide passport assistance, which has nearly eliminated the wait time for passport-application processing.
The Prothonotary’s Office also handles all filings for Protection from Abuse Orders, which are commonly obtained by victim/survivors of domestic violence as a way to get legal protection from those who abused them. One accomplishment that Holliday was most proud of was bringing staff from the Domestic Violence Center of Chester County (DVCCC), where Holliday serves as the Board President, into unused office space in the courthouse. He spearheaded that effort so that residents that filed a protection from abuse order in Holliday’s office could receive onsite assistance from the Domestic Violence Center to help navigate the court system and be advised of the other services the center has available.
Even with all of these improvements, Matt still managed to bring the office expenses in under the department’s budgeted amount for 2017 and 2018 without eliminating staff, and while still providing raises to everyone in the department each year. The cost-saving measures help to save taxpayer dollars.